500-440 dumps with correct answers and practice test

Designing Cisco Unified Contact Center Enterprise (UCCED) test Dumps

500-440 test Format | Course Contents | Course Outline | test Syllabus | test Objectives

Test Detail:
The Cisco 500-440 exam, also known as Designing Cisco Unified Contact Center Enterprise (UCCED), is a certification assessment that measures an individual's proficiency in designing and implementing Cisco Unified Contact Center Enterprise solutions. The test evaluates the candidate's knowledge and skills in designing customer contact solutions that integrate voice, video, web, and social media applications. This certification is designed for professionals who want to demonstrate their expertise in planning and designing contact center solutions using Cisco technologies.

Course Outline:
The Designing Cisco Unified Contact Center Enterprise course provides participants with comprehensive knowledge and practical skills in designing Cisco Unified Contact Center Enterprise solutions. The following is a general outline of the key areas covered in the certification program:

1. Contact Center Fundamentals:
- Understanding contact center architecture and components.
- Identifying customer needs and business requirements.
- Analyzing contact center trends and challenges.
- Designing customer interaction workflows.

2. Cisco Unified Contact Center Enterprise Solution Design:
- Designing Cisco Unified CCE components and integration.
- Designing Cisco Unified CCE call routing and queuing strategies.
- Designing Cisco Unified CCE fault tolerance and high availability.
- Designing Cisco Unified CCE reporting and analytics.

3. Media and Collaboration Design:
- Designing voice, video, and collaboration integration.
- Integrating web and social media applications.
- Designing omnichannel customer interactions.
- Designing self-service applications and automation.

4. Security and Compliance:
- Designing security measures for contact center solutions.
- Ensuring compliance with regulatory requirements.
- Designing data privacy and protection mechanisms.
- Implementing disaster recovery and business continuity strategies.

Exam Objectives:
The Cisco 500-440 test assesses candidates' knowledge and practical skills in designing Cisco Unified Contact Center Enterprise solutions. The test objectives include, but are not limited to:

1. Analyzing customer needs and business requirements for contact center solutions.
2. Designing Cisco Unified Contact Center Enterprise components and integration.
3. Designing call routing, queuing, and reporting strategies.
4. Integrating voice, video, web, and social media applications.
5. Ensuring security, compliance, and data privacy in contact center solutions.

Syllabus:
The Designing Cisco Unified Contact Center Enterprise certification program typically includes comprehensive training provided by authorized Cisco training partners. The syllabus provides a breakdown of the subjects covered throughout the course, including specific learning objectives and milestones. The syllabus may include the following components:

- Introduction to contact center design principles and challenges.
- Cisco Unified Contact Center Enterprise architecture and components.
- Call routing and queuing design strategies.
- Integration of voice, video, web, and social media applications.
- Security, compliance, and data privacy considerations.
- Disaster recovery and business continuity planning.
- test preparation and practice tests.
- Final 500-440 Certification Exam.

100% Money Back Pass Guarantee

500-440 PDF trial Questions

500-440 trial Questions

500-440 Dumps
500-440 Braindumps
500-440 Real Questions
500-440 Practice Test
500-440 genuine Questions
Cisco
500-440
Designing Cisco Unified Contact Center Enterprise
(UCCED)
https://killexams.com/pass4sure/exam-detail/500-440
Question #81
Which two system responses are valid if the Cisco UCCE (centralized deployment with remote branches which includes agents, phones and
desktops only) and the remote branch lose the public network connection to both of the data centers? (Choose two.)
A. The Cisco Finesse server automatically signs the agent out of the system
B. The voice gateway detects the loss of connection to the Cisco Unified CVP call server. The voice gateway then executes local bootstrap
TCL script, answers the call, and forwards it to the hunt group
C. Agents continue to have access to historical reports
D. The active call that arrived at the local PSTN connection and was answered by agent at that site remains active
E. The voice gateway detects the loss of connection to the Cisco Unified CVP call server. The voice gateway then connects to the
communication manager cluster to provide local dial-tone functionality
Answer: AD
Question #82
In Cisco Finesse 10.0(x), Which is the last operation a supervisor needs to perform in order to intercept the call?
A. after a supervisor has transferred the call
B. after a supervisor has selected a talking agent for monitoring
C. after a supervisor has started monitoring a call
D. after a supervisor has barged into a call
Answer: D
Question #83
Under which circumstance(s), can the Public/Visible network share the WAN with the Private network in the Cisco UCCE Clustering over the
WAN deployments?
A. SONET WAN with multiple edge devices per Data Center to connect to the SONET ring
B. under no circumstances
C. MPLS WAN with a single edge device per Data Center that connects to multiple 1 Gbps WAN circuits and the failover between the
WAN circuits is less than 500 ms.
D. MPLS WAN with multiple 1 Gbps WAN circuits and a fast 100 ms Round Trip latency between Data Centers
Answer: B
Question #84
Which two options are the maximum number of concurrent reports supported by CUIC? (Choose two.)
A. Up to maximum agent capacity for historical report using live data
B. 100 concurrent Historical reports
C. 800 concurrent Real-time reports
D. 400 concurrent Real-time reports
E. 400 concurrent Historical reports
Answer: AD
Question #85
Which three statements about the Cisco Unified CVP Post Call Survey (PCS) are true? (Choose three.)
A. The mapping of a dialed number pattern to a PCS number enables the PCS feature for the call
B. PCS lets you schedule a call to the caller at a later time
C. For reporting purposes, the PCS call has the same call key information
D. The value of the user.microapp. is PCS controls whether the call is transferred to the PCS number
E. SIP REFER call flow is required to trigger PCS
F. The call context for the PCS includes GUID and all context up to the point where the call is transferred to the agent. Context that the
agent creates after the transfer is not included in the PCS context
Answer: ADF
Question #86
Which statement about when you deploy Cisco UCCE 12,000 agent deployment model where each physical CPU core is mapped 1-1 with a
vCPU is true?
A. You can overload/over-subscribe the vCPU/cores on the UCS servers as long as the total CPU reservations are within 65 percent of the
available CPU of the host (there is spare room in CPU computing resources).
B. You cannot overload/over-subscribe the vCPU/cores on the UCS servers even if you do not over-subscribe the computing resources in
MHz on each server host.
C. You can overload/over-subscribe the vCPU/cores on the UCS servers as long as the memory reservations are within 80% of the
available memory of the host.
D. You can overload/over-subscribe the vCPU/cores on the UCS servers as long as you do not over-subscribe the computing resources in
MHz on each server host.
Answer: B
Question #87
Refer to the exhibit.
In a Cisco Finesse 10.0(x) deployment, in Supervisor Gadget under the Queue Statistics pane, which option describes what the Other column
represents?
A. number of agents assigned to the queue who are on inbound calls
B. number of calls handled by the agents associated with that queue
C. number of agents assigned to the queue who are on outbound calls
D. number of agents assigned to the queue who are on internal consult calls
Answer: D
Question #88
Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP
REFER? (Choose three.)
A. SIP trunk alternate destination routing (ADR) must be disabled for REFER
B. An application-controlled alternative is to set an ECC variable (user.sip.refertransfer) to the value y in the Unified ICM script
C. Router require on a failed SIP Refer transfer where the survivability service is not handling the SIP Refer request
D. Direct Refer transfer using label works only if Send To VRU node is NOT used before the Refer
E. Unified ICM sends Unified CVP a routing label with a format of rfXXXX
F. Standalone Cisco Unified CVP with ICM Lookup label
Answer: BCE
Question #89
Which two features does the SIP Proxy provide when deployed with Cisco UCCE, Cisco Unified CVP? (Choose two.)
A. demarcation point between networks
B. centralized dial plan
C. SIP VXML voice browser
D. N+1 or N:N redundancy
E. load balancer for HTTP and SIP
Answer: BD
Question #90
Which two features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)
A. desktop for third-party ACD
B. phonebooks and workflows
C. content sharing gadget
D. basic call control (answer, hold, retrieve, end, and make call)
E. agent historical reports
Answer: BD
Question #91
Erlang calculations are used to size contact center resources. Which two resources are sized by using Erlang-B? (Choose two.)
A. reporting ports
B. estimated wait times
C. PSTN gateway trunks
D. agents
E. IVR ports
Answer: CE
Question #92
Which Cisco Unified Border Element configuration is correct when deployed with Cisco UCCE Unified CVP?
A. You must dedicate a voice gateway for VXML browser sessions.
B. You must configure Cisco Unified Border Element as media pass flow-around mode.
C. You must configure Cisco Unified Border Element as media pass flow-through mode.
D. You must use box-to-box Cisco Unified Border Element redundancy.
Answer: C
Question #93
The JTAPI communications between the Cisco Unified Communication Manager cluster and Cisco Unified Contact Center Enterprise include
three distinct types of messaging. Which two options are those messages? (Choose two.)
A. device and call monitoring
B. SIP call control messages
C. service control
D. single sign-on messages
E. routing control (Cisco Unified CM cluster request instructions from Cisco Unified CCE)
Answer: AE
6$03/( 48(67,216
7KHVH TXHVWLRQV DUH IRU GHPR SXUSRVH RQO\ )XOO YHUVLRQ LV
XS WR GDWH DQG FRQWDLQV DFWXDO TXHVWLRQV DQG DQVZHUV
.LOOH[DPV FRP LV DQ RQOLQH SODWIRUP WKDW RIIHUV D ZLGH UDQJH RI VHUYLFHV UHODWHG WR FHUWLILFDWLRQ
H[DP SUHSDUDWLRQ 7KH SODWIRUP SURYLGHV DFWXDO TXHVWLRQV H[DP GXPSV DQG SUDFWLFH WHVWV WR
KHOS LQGLYLGXDOV SUHSDUH IRU YDULRXV FHUWLILFDWLRQ H[DPV ZLWK FRQILGHQFH +HUH DUH VRPH NH\
IHDWXUHV DQG VHUYLFHV RIIHUHG E\ .LOOH[DPV FRP
$FWXDO ([DP 4XHVWLRQV .LOOH[DPV FRP SURYLGHV DFWXDO H[DP TXHVWLRQV WKDW DUH H[SHULHQFHG
LQ WHVW FHQWHUV 7KHVH TXHVWLRQV DUH XSGDWHG UHJXODUO\ WR HQVXUH WKH\ DUH XS WR GDWH DQG
UHOHYDQW WR WKH ODWHVW H[DP V\OODEXV %\ VWXG\LQJ WKHVH DFWXDO TXHVWLRQV FDQGLGDWHV FDQ
IDPLOLDUL]H WKHPVHOYHV ZLWK WKH FRQWHQW DQG IRUPDW RI WKH UHDO H[DP
([DP 'XPSV .LOOH[DPV FRP RIIHUV H[DP GXPSV LQ 3') IRUPDW 7KHVH GXPSV FRQWDLQ D
FRPSUHKHQVLYH FROOHFWLRQ RI TXHVWLRQV DQG DQVZHUV WKDW FRYHU WKH H[DP WRSLFV %\ XVLQJ WKHVH
GXPSV FDQGLGDWHV FDQ HQKDQFH WKHLU NQRZOHGJH DQG LPSURYH WKHLU FKDQFHV RI VXFFHVV LQ WKH
FHUWLILFDWLRQ H[DP
3UDFWLFH 7HVWV .LOOH[DPV FRP SURYLGHV SUDFWLFH WHVWV WKURXJK WKHLU GHVNWRS 9&( H[DP
VLPXODWRU DQG RQOLQH WHVW HQJLQH 7KHVH SUDFWLFH WHVWV VLPXODWH WKH UHDO H[DP HQYLURQPHQW DQG
KHOS FDQGLGDWHV DVVHVV WKHLU UHDGLQHVV IRU WKH DFWXDO H[DP 7KH SUDFWLFH WHVWV FRYHU D ZLGH
UDQJH RI TXHVWLRQV DQG HQDEOH FDQGLGDWHV WR LGHQWLI\ WKHLU VWUHQJWKV DQG ZHDNQHVVHV
*XDUDQWHHG 6XFFHVV .LOOH[DPV FRP RIIHUV D VXFFHVV JXDUDQWHH ZLWK WKHLU H[DP GXPSV 7KH\
FODLP WKDW E\ XVLQJ WKHLU PDWHULDOV FDQGLGDWHV ZLOO SDVV WKHLU H[DPV RQ WKH ILUVW DWWHPSW RU WKH\
ZLOO UHIXQG WKH SXUFKDVH SULFH 7KLV JXDUDQWHH SURYLGHV DVVXUDQFH DQG FRQILGHQFH WR LQGLYLGXDOV
SUHSDULQJ IRU FHUWLILFDWLRQ H[DPV
8SGDWHG &RQWHQW .LOOH[DPV FRP UHJXODUO\ XSGDWHV LWV TXHVWLRQ EDQN DQG H[DP GXPSV WR
HQVXUH WKDW WKH\ DUH FXUUHQW DQG UHIOHFW WKH ODWHVW FKDQJHV LQ WKH H[DP V\OODEXV 7KLV KHOSV
FDQGLGDWHV VWD\ XS WR GDWH ZLWK WKH H[DP FRQWHQW DQG LQFUHDVHV WKHLU FKDQFHV RI VXFFHVV
7HFKQLFDO 6XSSRUW .LOOH[DPV FRP SURYLGHV IUHH [ WHFKQLFDO VXSSRUW WR DVVLVW FDQGLGDWHV
ZLWK DQ\ TXHULHV RU LVVXHV WKH\ PD\ HQFRXQWHU ZKLOH XVLQJ WKHLU VHUYLFHV 7KHLU FHUWLILHG H[SHUWV
DUH DYDLODEOH WR SURYLGH JXLGDQFH DQG KHOS FDQGLGDWHV WKURXJKRXW WKHLU H[DP SUHSDUDWLRQ
MRXUQH\
'PS .PSF FYBNT WJTJU IUUQT LJMMFYBNT DPN WFOEPST FYBN MJTU
.LOO \RXU H[DP DW )LUVW $WWHPSW *XDUDQWHHG

Killexams VCE test Simulator 3.0.9

Download Killexams-Exam-Simulator-3.0.9.rar

Killexams has introduced Online Test Engine (OTE) that supports iPhone, iPad, Android, Windows and Mac. 500-440 Online Testing system will helps you to study and practice using any device. Our OTE provide all features to help you memorize and practice questions Questions Answers while you are travelling or visiting somewhere. It is best to Practice 500-440 test Questions so that you can answer all the questions asked in test center. Our Test Engine uses Questions and Answers from genuine Designing Cisco Unified Contact Center Enterprise (UCCED) exam.

Killexams Online Test Engine Test Screen

Killexams Online Test Engine Progress Chart

Killexams Online Test Engine Test History Graph

Killexams Online Test Engine Performance History

Killexams Online Test Engine Result Details

Online Test Engine maintains performance records, performance graphs, explanations and references (if provided). Automated test preparation makes much easy to cover complete pool of questions in fastest way possible. 500-440 Test Engine is updated on daily basis.

Newest 2021 Content of 500-440 boot camp questions bank

With the help of killexams.com's thoroughly tested Cisco Designing Cisco Unified Contact Center Enterprise (UCCED) exam dumps and Test Prep, you can learn how to Strengthen your 500-440 knowledge. Our 500-440 Exam Questions are regularly updated and to the point. The Cisco 500-440 PDF Braindumps make your vision tremendous and help you greatly in preparing for the 500-440 exam.

Latest 2024 Updated 500-440 Real test Questions

Killexams.com offers the latest and valid Cisco 500-440 Exam Braindumps which is the best way to pass the Designing Cisco Unified Contact Center Enterprise (UCCED) test and enhance your professional status. Our reputation is built on helping people pass the 500-440 test on their first attempt. Our Exam Braindumps has been top-rated in the last two years, and our customers have placed their trust in us by using our Dumps and VCE for their real 500-440 exam. Killexams.com provides the best 500-440 real test questions, and we keep our Exam Braindumps up to date at all times to ensure its validity. Preparing for the Cisco 500-440 test is not an easy task with just 500-440 textbooks or free Exam Questions available on the internet. The real 500-440 test has several tricky questions that can confuse and cause candidates to fail. Killexams.com addresses this issue by collecting real 500-440 Free test PDF in the form of Dumps and VCE test simulator. You can download our 100% free 500-440 Exam Questions before registering for the full version of 500-440 Exam Braindumps to experience the quality and satisfaction of our Exam Braindumps.

Killexams Review | Reputation | Testimonials | Customer Feedback

Thanks to Killexams, I passed the 500-440 test with a satisfying score of 84% within the stipulated time. Balancing full-time work and in-depth studying was difficult, so I turned to Killexams' concise answers for help with understanding some of the more intricate subjects. Passing the 500-440 test was a major step forward in my professional development.
Shahid nazir [2024-6-25]

I just passed the 500-440 test with a top score and have to thank killexams.com for making it possible. I used their test simulator as my primary information source and got a solid passing score. It's very reliable, and I'm happy I trusted killexams. Everything on their platform is professional and reliable. Two thumbs up from me.
Shahid nazir [2024-5-23]

The 500-440 test is known to be a challenging test to pass, but I passed it on my first attempt, thanks to killexams.com Questions and Answers. The guide helped me stay organized, and I was able to answer the questions with ease. I recommend to other students not to take this test lightly and prepare well.
Lee [2024-4-1]

More 500-440 testimonials...

500-440 Unified Cheatsheet

500-440 Unified Cheatsheet :: Article Creator

References

Frequently Asked Questions about Killexams Braindumps

Can I still pass 500-440 test if I do not see exact questions in genuine test?
Yes, you will pass your 500-440 test even if exact 500-440 questions do not appear in your genuine 500-440 test because these Questions Answers will greatly Strengthen your knowledge about the various subjects of the test and you will be able to answer all the questions asked in 500-440 exam.

How many questions are asked in 500-440 genuine test?
Killexams.com provides complete information about 500-440 test outline, 500-440 test syllabus, and course contents. All the information about several questions in the genuine 500-440 test is provided on the test page at killexams website. You can also see 500-440 subjects information from the website. You can also see 500-440 trial test dumps and go through the questions. You can also register to download the complete 500-440 question bank.

How long it will take to setup my killexams account?
Killexams take just 5 to 10 minutes to set up your online download account. It is an automatic process and completes in very little time. When you complete your payment, our system starts setting up your account within no time and it takes less than 5 minutes. You will receive an email with your login information immediately after your account is setup. You can then login and download your test files.

Is Killexams.com Legit?

Sure, Killexams is 100% legit and also fully trustworthy. There are several attributes that makes killexams.com authentic and genuine. It provides up to par and 100 % valid test dumps made up of real exams questions and answers. Price is very low as compared to almost all services on internet. The Questions Answers are up graded on usual basis through most recent brain dumps. Killexams account arrangement and item delivery is amazingly fast. Record downloading is certainly unlimited and fast. Guidance is available via Livechat and Contact. These are the characteristics that makes killexams.com a sturdy website that offer test dumps with real exams questions.

Other Sources

Which is the best dumps site of 2024?

There are several Questions Answers provider in the market claiming that they provide Real test Questions, Braindumps, Practice Tests, Study Guides, cheat sheet and many other names, but most of them are re-sellers that do not update their contents frequently. Killexams.com is best website of Year 2024 that understands the issue candidates face when they spend their time studying obsolete contents taken from free pdf download sites or reseller sites. That is why killexams update test Questions Answers with the same frequency as they are updated in Real Test. test Dumps provided by killexams.com are Reliable, Up-to-date and validated by Certified Professionals. They maintain dumps collection of valid Questions that is kept up-to-date by checking update on daily basis.

If you want to Pass your test Fast with improvement in your knowledge about latest course contents and topics, We recommend to download PDF test Questions from killexams.com and get ready for genuine exam. When you feel that you should register for Premium Version, Just choose visit killexams.com and register, you will receive your Username/Password in your Email within 5 to 10 minutes. All the future updates and changes in Questions Answers will be provided in your download Account. You can download Premium test Dumps files as many times as you want, There is no limit.

Killexams.com has provided VCE practice questions Software to Practice your test by Taking Test Frequently. It asks the Real test Questions and Marks Your Progress. You can take test as many times as you want. There is no limit. It will make your test prep very fast and effective. When you start getting 100% Marks with complete Pool of Questions, you will be ready to take genuine Test. Go register for Test in Exam Center and Enjoy your Success.

100% Money Back Pass Guarantee

Back to List

Social Profiles

Designing Cisco Unified Contact Center Enterprise (UCCED) test Dumps

500-440 test Format | Course Contents | Course Outline | test Syllabus | test Objectives

100% Money Back Pass Guarantee

500-440 PDF trial Questions

500-440 trial Questions

Killexams VCE test Simulator 3.0.9

Newest 2021 Content of 500-440 boot camp questions bank

Latest 2024 Updated 500-440 Real test Questions

Tags

Killexams Review | Reputation | Testimonials | Customer Feedback

500-440 Unified Cheatsheet

References

Frequently Asked Questions about Killexams Braindumps

Is Killexams.com Legit?

Other Sources

Which is the best dumps site of 2024?

Important Braindumps Links

100% Money Back Pass Guarantee

Social Profiles